FAQs
Dents Plus
Will filing a claim for hail damage cause an increase in my monthly or annual insurance rates?
Filing a claim for auto hail damage will not result in increased rates. Insurance claims fall into two categories: collision and comprehensive. Hail damage qualifies as a comprehensive claim and is classified as an act of God, meaning the event was outside your control. Insurance companies are prohibited by law from raising your rates based on acts of God. However, they may increase rates across entire zip codes in affected regions, which means your rates could rise regardless of whether you file a claim. Contact us today for information about hail repair services in Rapid City, SD.How long do I have to get my vehicle fixed?
Insurance checks typically remain valid for 180 days. Your estimate reflects current labor and parts pricing, which can change over time. Delaying repairs increases the risk of complications related to unrepaired damage. There is no specific time limit for filing a comprehensive claim, as policies require filing within a reasonable time, a term that can be interpreted in various ways.What if I don't get the hail damage to my vehicle repaired?
Your insurance policy will be marked with an unrepaired damage restriction, and future claims will be denied until repairs are completed. Depending on your vehicle's year, make, and model, you risk additional complications if involved in an accident. Combined hail and collision damage could result in your vehicle being declared a total loss. Another hail storm could worsen existing damage beyond what paintless dent repair can address. The National Weather Service reports that golf ball-sized hail is common during South Dakota summers. Further hail damage may require body work or conventional repair, significantly reducing your vehicle's value.When is paintless dent repair (PDR) recommended?
Paintless dent repair is ideal for damage caused by hailstorms or similar incidents where an object impacts the panel surface. This repair method is recommended by all insurance companies and is the preferred option for repairing hail damage, dings, and dents that have not affected the vehicle's finish.How does paintless dent repair (PDR) work?
Our trained technicians use specialized tools to apply pressure from behind the dent, gradually pushing it outward until it returns to its original position. In some cases, a bonding tab is placed at the dent's center to pull it upward. These techniques repair the dent seamlessly without visible evidence of repair or damage to the finish. The results maintain the vehicle's value by preserving factory parts, panels, and paint. When applicable, paintless dent repair is the most effective method for addressing hail damage.If my insurance company recommended replacing parts on my estimate, does that mean that I have to replace those parts?
No. When the cost of paintless dent repair on a panel exceeds the replacement cost, insurance companies will choose the more economical option to reduce their expenses. This is why they may write estimates to replace panels such as your roof, hood, and decklid rather than recommend paintless dent repair. The decision about which repairs to pursue on your vehicle is entirely yours.What is paintless dent repair, paintless dent removal, or PDR?
Paintless dent repair is the most non-invasive, environmentally friendly, and cost-effective method available for restoring your vehicle to factory condition after hail damage. We use specialized tools to massage the back of the dent, smoothing it out and returning the metal paneling to its original, undamaged state.Do I have to get my vehicle repaired by a shop my insurance company tells me, or suggests, that I go to?
No. By law, you have the right to choose where your vehicle is repaired. Some insurance companies engage in questionable practices known as steering, which allows them to reduce repair costs. If you select a preferred shop, you will be required to pay your deductible, as these shops have contractual agreements with insurance companies. Preferred vendors are bound by pricing agreements set by the insurer. We provide quality dent repair services in Rapid City, SD.Will I have to pay my deductible to get my car fixed?
We will work with you regarding your deductible to perform PDR or auto hail repair on your vehicle. Our goal is to ensure you pay little to nothing out of pocket. We understand that cost can be a concern and guarantee that your out-of-pocket expense will be minimal or zero dollars. We can structure discounts in multiple ways to keep your costs as low as possible.

